non-legal

General materials that are not directly related to any specific area of law.

Getting Better, Two Weeks at a Time

In 1959 Peter Drucker coined the term “knowledge work.” In 2021 knowledge work is the most dynamic part of our economy. Over the intervening decades a Cambrian explosion of tools and technology have promised to boost knowledge worker productivity like Frederick Winslow Taylor and Henry Ford did for manufacturing. It hasn’t worked. Studies routinely show that despite the proliferation of technology, knowledge worker productivity has barely improved. Our tools have gotten indisputably better, but the…

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The Idea Maze

Startups are about speed. Speed beats incumbents. But speed alone rarely wins and it never endures. Truly successful startups—ones that win, grow, and stick around—also require slow, careful thinking. It’s great ideas plus speed that make startups so powerful. A handful of big ideas have become ubiquitous in Startup World as frameworks for understanding that kind of entrepreneurship. These are ideas like Increasing Returns, The Innovator’s Dilemma, software eating the world, reasoning from first principles,…

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A Machine that Works

Systems are at the heart of every successful, scalable company. Systems should be built in layers, starting as early as possible in your company’s growth. New systems will be added and existing systems improved as your company grows. An owner builds systems to make herself redundant—so the company runs without her. Only when the company has systems in place and becomes a machine that works, will it become an asset and not just a job….

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You Are Using Lawyers Wrong

If you hired a lawyer to produce paperwork—clean up a contract, draft a motion—you’re doing it wrong. Paperwork is a byproduct. Contracts are memorials to the real work. You should hire a lawyer who is an advisor, a strategist, and a tactician. What lawyers really do, and where lawyers really add tremendous value, is in the guidance that helps you decide how to execute. Both over the long term and in a crisis. The contracts,…

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Won’t Your Clients Call You All The Time?!

That’s what most lawyers ask when I tell them about our legal-service subscription plan—General Counsel as a Service. If we charge a single, fixed, monthly price instead of running the clock on every call and email, won’t our clients call every time they have an issue or a question? We hope so! We developed GCaaS to remove friction and make it easier for our clients to get guidance and insight before problems emerge. We’d rather…

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