Getting Better, Two Weeks at a Time
In 1959 Peter Drucker coined the term “knowledge work.” In 2021 knowledge work is the most dynamic part of our economy. Over the intervening decades a Cambrian explosion of tools and technology have promised to boost knowledge worker productivity like Frederick Winslow Taylor and Henry Ford did for manufacturing. It hasn’t worked. Studies routinely show that despite the proliferation of technology, knowledge worker productivity has barely improved. Our tools have gotten indisputably better, but the…